Cancellation Policy
Effective Date: July 1, 2026
At ALL DIGITAL DREAM (“ALL DIGITAL DREAM”, “we”, “our”, or “us”), we strive to provide high-quality digital services and maintain transparent business practices. This Cancellation Policy explains how clients may cancel services and the conditions that apply.
By purchasing or subscribing to our services, you agree to this Cancellation Policy.
1. Project Cancellation Before Work Begins
Clients may cancel a project within 48 hours of order confirmation, provided that no work has commenced.
If no work has started, you may be eligible for a refund in accordance with our Return & Refund Policy.
2. Cancellation After Work Begins
Once work has started, including but not limited to:
Project planning
Research
Design
Development
Content creation
Technical setup
the project cannot be cancelled without payment for the work already completed.
Any refund, if applicable, will be calculated based on the stage of project completion.
3. Subscription Services
For recurring services such as:
Website Maintenance
Web Hosting
SEO Services
Digital Marketing
Cloud Services
Technical Support
You may cancel your subscription by providing at least 7 calendar days’ written notice before your next billing date.
Cancellation will become effective at the end of the current billing cycle.
No partial refunds will be issued for the unused portion of the current billing period unless required by applicable law.
4. Domain Names and Third-Party Services
Orders involving third-party services, including:
Domain registrations
SSL certificates
Hosting plans
Software licenses
Premium plugins
Third-party APIs
cannot be cancelled once the order has been processed, as these services are governed by the respective providers’ policies.
5. How to Cancel
To cancel a service, please submit your request in writing by email.
Your cancellation request should include:
Full Name
Company Name (if applicable)
Order or Invoice Number
Service Name
Reason for Cancellation
Cancellation requests are considered received only after we acknowledge them.
6. Cancellation Processing Time
We aim to review and process cancellation requests within 2–5 business days of receiving all required information.
7. Suspension or Termination by ALL DIGITAL DREAM
We reserve the right to suspend or terminate services immediately if:
Payments remain overdue.
Fraudulent or illegal activity is suspected.
The client breaches our Terms and Conditions.
The client provides unlawful or infringing content.
The client engages in abusive, threatening, or inappropriate behavior toward our staff.
Any outstanding fees for work completed before termination remain payable.
8. Changes to This Policy
We may update this Cancellation Policy from time to time.
Any changes will become effective immediately upon publication on our website.
9. Contact Us
If you have any questions about this Cancellation Policy or wish to cancel a service, please contact us.
Trade Name: ALL DIGITAL DREAM
Email: info@alldigitaldream.com
Website: https://alldigitaldream.com
We are committed to handling cancellation requests fairly, promptly, and in accordance with applicable laws.